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[SOFTWARE] UC Software is released

Polycom Employee & Community Manager

[SOFTWARE] UC Software is released

Hello everyone,


We are extremely excited to announce the availability of most awaited and much anticipated “Polycom® UC Software 5.4.0”,  associated utilities and documents on the Polycom Product Support web pages ( for download.



NOTE: Please check the release once downloaded as the SIP.Ver file should state !




UC Software 5.4.0 is a Major release which expands our VVX Business media phones to the low end and entry level markets with VVX 101 and 201.


Polycom UC Software 5.4.0 offers support for the following endpoint platforms:

  • VVX® 101 Business media phone
  • VVX® 201 Business media phone
  • VVX® 300/310 Business media phone
  • VVX® 400/410 Business media phone
  • VVX® 500 Business media phone
  • VVX® 600 Business media phone
  • VVX® 1500 Business media phone
  • Polycom® SoundStructure® VOIP Interface

This release also provides support for the following VVX accessories:

  • Polycom VVX® camera
  • Polycom VVX® Expansion Module


UCS 5.4.0 supports lot of new features across different Eco systems, Major Ones include :


ALU-CTS Server Support: Extends UC Software Support to ALU-CTS server and below are the features specific to that server


Audio Enhancements: Takes Polycom Industry leading Audio experience to the next level


General Enhancements:



Note:  UCS 5.4.0 is undergoing Lync 2013(3PIP) qualification with Microsoft to qualify VVX 201. Polycom Support pages and Microsoft TechNet Pages will be updated once formal qualification has been completed. CAB files will be available on the support pages after the completion of the qualification cycle


For Full list of Features and fixes please have a look at the Release Notes.


What is available now on web?

  • UC Software 5.4.0( Split & Combined)
  • Release Notes for 5.4.0 [PDF]
  • Administrators Guide 5.4.0 [PDF]
  • Lync Deployment guide 5.4.0 [PDF]
  • Certificates updates for Polycom UC 5.4.0 [PDF]
  • User Guide 5.4.0 [PDF]


How to download UCS 5.4.0 software, release notes & documents:


You can obtain the software and the related documentation from the supported phone model pages: example Click VVX300/Polycom® Latest UC Software Release/ Polycom® UC Software Support Center

Software is also available on the Polycom Hosted server and Phone can be upgraded by using the phone’s web Interface.

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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