• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello everyone,

 

We are pleased to announce that the Polycom® UC Software 5.0.2 associated utilities and documents are now available on the Polycom Product Support web pages (http://support.polycom.com) for download.

 

UC Software 5.0.2 is a maintenance release with important field fixes for all VVX Business Media phones and SoundStructure.

 

Polycom UC Software 5.0.2 supports the following platforms:

 

  • VVX 300/310, VVX 400/410, VVX 500, VVX 600, VVX 1500
  • SoundStructure

 

What is available now on web?

  • UC Software 5.0.2( Split & Combined)
  • UC Software 5.0.2 CAB files (LYNC)
  • Release Notes 5.0.2

 

How to download UCS 5.0.2 software, release notes & documents:

 

You can obtain the software and the related documentation from the supported phone model pages: example Click VVX500/Polycom® Latest UC Software Release/ Polycom® UC Software Support Center

You can also upgrade your phone to UCS 5.0.2 using Online upgrader (Polycom Hosted Server)

 

Please be aware of the following when utilizing UCS 4.1.0 or later:

The use of Polycom UC Software versions 4.1.X (“Software”) requires the purchase of a separate Software license for every device that will use the Software in a Lync environment. You may not install, access, or use the Software in a Lync environment on more devices than are listed on your license until additional licenses have been purchased and authorized by Polycom. These licenses should be purchased from the same company from which you purchased the devices. You may operate devices against a Lync server for trial purposes for up to 30 days without purchasing a license. Use of the Software is subject to the terms and conditions of the End User License Agreement.

Polycom reserves the right to audit your deployment to verify that you have sufficient licenses to match the number of devices being used.

Information in regards of License Part Numbers can be found => here <=

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.