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SP IP 650 LED lights not working

Synergyone
Occasional Visitor

SP IP 650 LED lights not working

Have switched to another VOIP provider and the mute, speakerphone. amd headset buttons do not light when enabled. These functions do work and light when runing diagnotics. The VOIP provider says it my phone and not on thier end. These functions all wokded prior to switching providers.Looked through the admin guide and forum searching for assitance.

 

Updated latest firmware and UCS software. Have tried to provisioning, reseting to factory default several times with no sucess.

 

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