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SPIP 335 Call logs


SPIP 335 Call logs

Do the IP 335 phones support uploading of the inbound/outbound call logs to the provisioning server as <mac-address>-calls.xml? 


I am running 4.0.11 and SIP on these phones that registered to an Asterisk PBX. 

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Polycom Employee & Community Manager

Re: SPIP 335 Call logs

Hello SR_MCSE,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:


Aug 07, 2015 Question:Why are Polycom SoundPoint or SoundStation IP Phones not uploading their Calls.XML list?

Resolution: This is only a supported feature on the VVX Phone range

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
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