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SPIP335 Line 2 as BLF Key

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Occasional Contributor

SPIP335 Line 2 as BLF Key

Hi,

 

Wondering if the second Line key on a SoundPoint IP335 can be used as a BLF key to watch hints generated on the PBX.

 

I don't mean watching another extension state with Polycom's built-in Presence and Buddy Watch feature.

 

I attempted to configure this key using a similar method as for configuring the same thing on the IP450;

 

<attendant
    attendant.reg="1"
    attendant.resourceList.2.address="*280"
    attendant.resourceList.2.label="Night Switch"
    attendant.resourceList.2.type="normal"
/>

Nothing displays on the screen against Line 2.

 

I haven't been able to find anything definitive but are BLF keys configurable like this on the IP335, running firmware UCS4.0.8?  Or, does this phone only support added a speed dial or Watched Buddy on this key?

 

Thanks in advance,

Message 1 of 5
1 ACCEPTED SOLUTION

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Polycom Employee & Community Manager

Re: SPIP335 Line 2 as BLF Key

Hello zirophyz,

welcome to the Polycom Community.

From the UC Software 4.0.1 Admin Guide page 394:

 

  • These parameters are only supported on the SoundPoint IP 450, 550, 560, 650, and 670 phones.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 5
4 REPLIES 4
Highlighted
Polycom Employee & Community Manager

Re: SPIP335 Line 2 as BLF Key

Hello zirophyz,

welcome to the Polycom Community.

From the UC Software 4.0.1 Admin Guide page 394:

 

  • These parameters are only supported on the SoundPoint IP 450, 550, 560, 650, and 670 phones.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 5
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Occasional Contributor

Re: SPIP335 Line 2 as BLF Key

Thanks.

 

Would i tbe possible to use the MWI as a BLF to monitor a hint?

 

The idea is monitoring a night switch which generates a hint to indicate enabled or disabled.

Message 3 of 5
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Polycom Employee & Community Manager

Re: SPIP335 Line 2 as BLF Key

Hello zirophyz,

using an entry level phone like the SoundPoint IP335 limits the functionalities that are supported.

 

A MWI Functionality usually works via Subscribe and Notify so again the answer is no.

 

SImply purchase something like the SPIP450 or a current VVX300 or larger phone which supports BLF.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 5
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Occasional Contributor

Re: SPIP335 Line 2 as BLF Key

Thanks, Steffan.

Message 5 of 5