-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Poly Phones
- Desk and IP Conference Phones
- SS IP 7000
Create an account on the HP Community to personalize your profile and ask a question
01-15-2014 12:58 AM
Hi All,
I am very glad to share this issue here regarding IP 7000,One of our customer brought IP 7000 in mid of November past year but couple of days back they had reported issue that call is getting drop frequently just after connected.
Any one assistance would be highly appreciated
Regards
GC
Solved! Go to Solution.
Accepted Solutions
01-15-2014 01:27 AM
Hello GC,
welcome to the Polycom Community.
Its always useful to provide the currently used software version when posting a new topic.
The community's VoIP => FAQ <= contains this post here:
Jan 19, 2012 Question: How to troubleshoot Polycom VoIP related Issues?
Resolution: Please check => here <=
Above topic explains how to troubleshoot VoIP related issues.
If this post does not help or you are unable to get your customer to utilize it the next step would be logging a ticket with Polycom support via your Polycom reseller.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
01-15-2014 01:27 AM
Hello GC,
welcome to the Polycom Community.
Its always useful to provide the currently used software version when posting a new topic.
The community's VoIP => FAQ <= contains this post here:
Jan 19, 2012 Question: How to troubleshoot Polycom VoIP related Issues?
Resolution: Please check => here <=
Above topic explains how to troubleshoot VoIP related issues.
If this post does not help or you are unable to get your customer to utilize it the next step would be logging a ticket with Polycom support via your Polycom reseller.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Didn't find what you were looking for? Ask the community