Plantronics + Polycom. Now together as Poly Logo

SSL certificate problem

nikita
Advisor

SSL certificate problem

Hi,

 

Suddenly we are starting to get SSL certificate problem. Some phones have it and some not(both have the same firmware and same model) SSL cert - Thawte

 

Please advise.

 

her is the app-log file:

 

1231190000|copy |3|03|'https://polycom:****@pro.voxlinesystems.com/p/0160/0004f205bb55-directory.xml' from 'pro.voxlinesystems.com(216.222.148.199)'
1231190000|copy |3|03|'ftp://logs:****@216.222.148.199/0004f205bb55-app.log' to '216.222.148.199'
1231190000|copy |4|03|Download of 'p/0160/0004f205bb55-directory.xml' FAILED on attempt 1 (addr 1 of 1)
1231190000|copy |3|03|transport res: 60 respCode 0
1231190000|copy |3|03|transport error: problem with the SSL CA cert (path? access rights?).
1231190000|copy |3|03|transport error buffer: SSL certificate problem, verify that the CA cert is OK. Details:
error:14090086:lib(20):func(144):reason
1231190000|utilm|4|03|uBLFCompressed: File /ffs0/local/local-directory_xml.zzz does not exist or is empty
1231190000|sec |4|03|utilCryptoConfigFileEncrypted: Could not read file /ffs0/local/local-directory_xml.zzz.
1231190000|copy |3|03|'https://polycom:****@pro.voxlinesystems.com/p/0160/000000000000-directory.xml' from 'pro.voxlinesystems.com(216.222.148.199)'
1231190000|copy |4|03|Download of 'p/0160/000000000000-directory.xml' FAILED on attempt 1 (addr 1 of 1)
1231190000|copy |3|03|transport res: 60 respCode 0
1231190000|copy |3|03|transport error: problem with the SSL CA cert (path? access rights?).
1231190000|copy |3|03|transport error buffer: SSL certificate problem, verify that the CA cert is OK. Details:
error:14090086:lib(20):func(144):reason
1231190000|cfg |4|03|Edit|Error 0x388002 attempting stat of /ffs0/local/local-directory_xml.zzz
1231190000|ssps |*|03|Initial log entry. Current logging level 4
1231190000|dbuf |*|03|Initial log entry. Current logging level 4
1231190000|copy |4|03|Upload of '0004f205bb55-app.log' FAILED on attempt 1 (addr 1 of 1)
1231190000|copy |3|03|transport res: 25 respCode 451
1231190000|copy |3|03|transport error: failed FTP upload (the STOR command).
1231190000|copy |3|03|transport error buffer: Uploaded unaligned file size (0 out of 8241 bytes).
1231190000|copy |3|03|Couldn't APPE, trying STOR work-around
1231190000|key |*|03|Initial log entry. Current logging level 4
1231190000|ssps |*|03|Application, comp. 1: Label=PolyDSP Orion Mem2 FS1, Version=1.3.7.0140 24-Aug-07 15:50
1231190000|ssps |*|03|Application, comp. 1: P/N=3150-11580-137.
1231190000|ht |*|03|Initial log entry. Current logging level 4
1231190000|httpd|*|03|Initial log entry. Current logging level 4
1231190000|pps |*|03|Initial log entry. Current logging level 4
1231190000|sip |*|03|Initial log entry. Current logging level 4
1231190000|soem |*|03|Initial log entry. Current logging level 4
1231190000|ttrs |*|03|Initial log entry. Current logging level 4

Message 1 of 1