I am running UC software 5.5.1 software on a VVX 300. The latest certificate update I can find is for a UC 5.5.0. If verify the technical notification against my certificate I do find it. Go Daddy Secure Certificate Authority - G2
Yet when attempt to use https I get on the phone logs.
02072102SSL3_GET_SERVER_CERTIFICATE:certificate verify failed02|copy |4|00|SSL_connect error Peer certificate cannot be authenticated with known CA certificates.SSL certificate problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:
Hello Cheto,
welcome to the Polycom Community.
You need to lower some logging so we can see what is going on.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Logs attached.
Hello Cheto,
There are no logs attached.
You may want to open a support ticket via your Polycom reseller.
In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.
If this is some sort of an Internet discounter please post either your phone's MAC address or your Polycom devices serial so I can look up who would be able to support you.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Logs should be attached now.
As a zip file. Would not attach before as a txt file.
Hello Cheto,
For some weird reason your phone thinks is 02/12 as the date or this is an old log.
Please go ahead and work with NETXUSA as they sold the phone on 17/10/2016 and are your Tier 1 contact. They can escalate this into Polycom.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services