• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎11-12-2012 08:21 AM

HP Recommended

All:

 

Does anyone know how to configure the polycom phone (I have model 330) to NOT SUBSCRIBE to the 'as-feature-event' event? I am using the centralized FTP server method for configuring the phones. Just can't seem to find the xml field that controls this functionality.

 

Thanks!

 

-- Greg

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-12-2012 10:56 AM

HP Recommended

Hello Greg,

Server controlled DND / Call Forward or for example, SUBSCRIBE/NOTIFY services used for features such as shared lines, presence, and BLF.


Difficult to guess without having a case and looking at a wireshark trace.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎11-12-2012 09:13 AM

HP Recommended

Hello Greg,

 

usually the Phone would only subscribe to an event if a feature that requires this has been activated.

 

I am quite sure that we do not have any configuration to turn of the subscribe message itself.

 

I can only suggest to check your configuration to find the relevant parameter that utilizes a synchronization with a SIP server.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎11-12-2012 10:50 AM

HP Recommended

Any idea what features might be causing that?

 

- Greg

Was this reply helpful? Yes No

‎11-12-2012 10:56 AM

HP Recommended

Hello Greg,

Server controlled DND / Call Forward or for example, SUBSCRIBE/NOTIFY services used for features such as shared lines, presence, and BLF.


Difficult to guess without having a case and looking at a wireshark trace.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎11-12-2012 11:12 AM

HP Recommended

Yep, server controlled dnd and CF and also ACD.signaling.method.

 

Thanks!

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.