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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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I am running a series of Polycom IP650 and IP331 phones runing the latest software for SIP only phones (4.0.11.0583) and they are connected to a Digium Switchvox Server running Switchvox 6.2.1.

 

I have a paging extension configure with the Alert-Info Header set to SVAutoPickup yet when I do a page, none of the polycoms autopickup. Other phone do autopickup on the page, just not my polycoms. 

 

I was wondering if I am missing some configuration on the Polycoms to get them to autopickup when receiving the SVAutoPickup Alert-Info header?

 

Thanks

1 REPLY 1
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Hello MD500_Pilot,

The community's VoIP FAQ contains this post here:

Oct 25, 2011 Question: How can I change my Ringtone or Ring in a special manner for a certain incoming call?

Resolution: Please check => here <=


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

 

Please use the above FAQ to troubleshoot your issue.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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