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- Poly Phones
- Desk and IP Conference Phones
- Re: Separate dialtones for internal and external calls?
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06-07-2020 10:45 PM
Hi all,
VVX500 phone, app. 5.9.6.2327
When user picks up handset, dialtone is present.
To dial outside number, user has to press 0. I modified digitmap to re-generate dialtone after "0" is pressed, but I would like to use different dialtone. Is it possible?
Thanks,
Rudolf
Solved! Go to Solution.
Accepted Solutions
06-08-2020 12:11 AM
Hello @Rudolf ,
Welcome back to the Poly Community.
Did you try and utilize the community search prior to posting a new post?
Did you try to utilize the FAQ?
Nov 23, 2011 Question: How can I change my Dial Tone or Call Progress Tones to sound like my local Dial Tone?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
06-08-2020 12:11 AM
Hello @Rudolf ,
Welcome back to the Poly Community.
Did you try and utilize the community search prior to posting a new post?
Did you try to utilize the FAQ?
Nov 23, 2011 Question: How can I change my Dial Tone or Call Progress Tones to sound like my local Dial Tone?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
06-08-2020 01:28 AM
Thanks Stephen,
I will try tomorrow.
Yes, I did try to search before posting. Also checked admin guide for the phone/software, but it is a bit difficult when one doe snot know the term to look for. Info I found was all related to how to change the dialtone, not how to add second one and get the phone to use it. "Secondary dial tone" is what I needed.
Rudolf
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