Solved: Separate dialtones for internal and external calls...

Rudolf · ‎06-07-2020

Hi all,

VVX500 phone, app. 5.9.6.2327

When user picks up handset, dialtone is present.

To dial outside number, user has to press 0. I modified digitmap to re-generate dialtone after "0" is pressed, but I would like to use different dialtone. Is it possible?

Thanks,

Rudolf

SteffenBaierUK · ‎06-07-2020

Hello @Rudolf ,

Welcome back to the Poly Community.

Did you try and utilize the community search prior to posting a new post?

Did you try to utilize the FAQ?

Nov 23, 2011 Question: How can I change my Dial Tone or Call Progress Tones to sound like my local Dial Tone?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

SteffenBaierUK · ‎06-07-2020

Hello @Rudolf ,

Welcome back to the Poly Community.

Did you try and utilize the community search prior to posting a new post?

Did you try to utilize the FAQ?

Nov 23, 2011 Question: How can I change my Dial Tone or Call Progress Tones to sound like my local Dial Tone?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Rudolf · ‎06-08-2020

Thanks Stephen,

I will try tomorrow.

Yes, I did try to search before posting. Also checked admin guide for the phone/software, but it is a bit difficult when one doe snot know the term to look for. Info I found was all related to how to change the dialtone, not how to add second one and get the phone to use it. "Secondary dial tone" is what I needed.

Rudolf

Separate dialtones for internal and external calls?

Separate dialtones for internal and external calls?

Re: Separate dialtones for internal and external calls?

Re: Separate dialtones for internal and external calls?

Re: Separate dialtones for internal and external calls?