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Serch Polycom Official server Provisioning using FTP

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Serch Polycom Official server Provisioning using FTP


I try to reinstall the firmware of my polycom soundstation IP 5000.

I need an  Official server Provisioning using FTP to make my reinsatllation online. 

Thank to answer me :)

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Polycom Employee & Community Manager

Re: Serch Polycom Official server Provisioning using FTP

Hello @Barinjaka,

welcome to the Polycom Community.

There is no official public FTP server.


Please install a local one.


Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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