Plantronics + Polycom. Now together as Poly Logo

Set VVX volume to minimum at each reboot ?

PolycomUserFirst
Occasional Contributor

Set VVX volume to minimum at each reboot ?

Hi,

On VVX series (300, 501) is there a way to set the volume at the minimum when the phone restart or boot ?

I don't find in the last admin guide any command to set it.

The only thing I can do is persist the volume after each call (using "voice.volume.persist") and set it manually to the minimum with the keyboard.

Thanks

 

VVX with firmware 5.5.2.8571

Message 1 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Set VVX volume to minimum at each reboot ?

Hello PolycomUserFirst,

welcome to the Polycom Community.

We have to adhere to international standards and restrictions so within this public community we do not document this.

 

I suggest you raise a service ticket.

In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.

If this is some sort of an Internet discounter please post either your phone's MAC address or your Polycom devices serial so I can look up who would be able to support you. This may not be who you purchased the Polycom device from.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
PolycomUserFirst
Occasional Contributor

Re: Set VVX volume to minimum at each reboot ?

Hi,

I suppose this is a paid ticket ? If so, my phone are not under warranty anymore.

Maybe you can tell by PM what to do ?

Thanks

Message 3 of 3