Solved: Re: Set a Polycom line on "DND" using Rest API

Anchit · ‎11-11-2019

Hello,

Software Version : 5.9.0.9373

Device : Polycom VVX 201

no platform for Skype or Broadsoft

Is there any possibility to set a particular line on DoNotDisturb using Rest API? Please help.

SteffenBaierUK · ‎11-11-2019

Welcome to the Poly Community.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.

Jun 05, 2018 Question: Do Poly Phones support a REST API?

Resolution: Please => here <=

The above FAQ covers REST API and the linked documents show what can be done at present.

If you require DND via REST API I suggest you raise this via a feature request:

Jan 03, 2013 Question: How can I request a change aka feature request to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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gvegidy · ‎11-18-2019

The REST API can't do this as far as I know.

But at least the VVX 601 I work with can do it from the browser with a URI action. There is the Key action and that supports sending a "DoNotDisturb" keypress. Even if your phone doesn't have a physical DND key the function is emulated correctly.

To start the URI action from a server you can send a push request to the phone. You have to enable that first in the config though.

SteffenBaierUK · ‎11-18-2019

Hello @Anchit explained by @gvegidy you can use the below:

Feb 04, 2013 Question: Can I remotely control the Phone or send content to the Phone?

Answer: The <apps/> parameter can be used to utilize the push server controls and more information can be found => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.