Set hostname on IP-670 in config file, not menu?

Anonymous · ‎02-13-2016

I can change the DHCP hostname in the UI menu, but I can't seem to change it in the config file, which means a trip to every phone to set the configuration. I've tried putting the following snippet from the .../Config/site.cfg file:

<device device.hostname="Root" device.set="1">
    <device.hostname device.hostname.set="1">
    </device.hostname>
  </device>

Into reg-basic.cfg, but it doesn't work, am I missing something? Can this be done?

UC 4.0.10.0568 if it matters.

Thanks!

SteffenBaierUK · ‎02-14-2016

Hello wpns,

Did you actually specify the file mentioned above in the master configuration file <mac>.cfg ?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎02-14-2016

yes, it's in reg-basic, and it's getting pulled down from theFTP server, it's just not changing the DHCP Client name

SteffenBaierUK · ‎02-16-2016

Hello wpns,,

I briefly tested this and it works.

I suggest you lower your configuration log level to event 1 and check your logs.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎02-16-2016

Figured it out, you have to reboot twice:

Once for it to pick up the new setting, and a second time for it tell the DHCP server about it's new setting.

Doh!

Thanks!

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