Set specific bootrom version file in 000000000000....

Ovi82 · ‎12-28-2018

Hi,

Is it possible to set a specific Bootrom (for older models which still use a seperate bootrom file) within the 000000000000.cfg master configuration file?

I know this is currently possible for a application version like:

<APPLICATION_SPIP300 APP_FILE_PATH_SPIP300="sip_213.ld"/>

But I can't find a option for the bootrom version, is this feature available?

Best regards,

Ivo

SteffenBaierUK · ‎12-28-2018

Hello @Ovi82,

welcome to the Polycom Community.

The BootROM needs to be in the root directory. The phone will automatically look for its own part number to load individual files.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.

Ovi82 · ‎12-28-2018

Thank you, so as far as I understand you just recommend to leave out bootrom.ld and work with the model specific ones?

Br,

Ivo

SteffenBaierUK · ‎12-28-2018

Hello @Ovi82,

Yes the same concept as Split / Combined applies aka looks for own part number first and if not there for just the bootROM name

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.

SteffenBaierUK · ‎12-29-2018

@Ovi82

Any follow up questions should be answered in here:

May 14, 2012 Question: Can I support a mix of legacy SIP and UCS Phones on the same Provisioning Server?
Resolution: Please check => here <=

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.

Ovi82 · ‎01-02-2019

Hi,

Thank you this solution this would work for us.

I have 1 more related question,

According to the release notes the following file is for the SPIP 450:

2345-12450-001.bootrom.ld

But I also have the file 2345-12450-002.bootrom.ld which isn't documented anywhere.

Is this file for the SPIP 450 as well?

Br,

Ivo

Set specific bootrom version file in 000000000000.cfg

Set specific bootrom version file in 000000000000.cfg

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Re: Set specific bootrom version file in 000000000000.cfg

Re: Set specific bootrom version file in 000000000000.cfg

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Re: Set specific bootrom version file in 000000000000.cfg