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Setting SIP Password on SoundPoint IP 550

Occasional Visitor

Setting SIP Password on SoundPoint IP 550

I have just purchased the SoundPoint IP 550.  I also just purchased the VOIP service from PhonePower.  I was given SIP credentials and found where I set the SIP proxy (via the browser to the phone under Server 1).  I don't know where I put the other information I was given (SIP User ID, SIP Password).  The phone doesn't work.  I get a dial tone but when I dial the number I get a fast busy.  I'm sure I'm not done setting it up

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Polycom Employee & Community Manager

Re: Setting SIP Password on SoundPoint IP 550

Hello jh3009,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:


Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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