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Setting SIP Password on SoundPoint IP 550

Occasional Visitor

Setting SIP Password on SoundPoint IP 550

I have just purchased the SoundPoint IP 550.  I also just purchased the VOIP service from PhonePower.  I was given SIP credentials and found where I set the SIP proxy (via the browser to the phone under Server 1).  I don't know where I put the other information I was given (SIP User ID, SIP Password).  The phone doesn't work.  I get a dial tone but when I dial the number I get a fast busy.  I'm sure I'm not done setting it up

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Polycom Employee & Community Manager

Re: Setting SIP Password on SoundPoint IP 550

Hello jh3009,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:


Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
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