Plantronics + Polycom. Now together as Poly Logo

Setting Speed Dials using .cfg files VVX

extremerotary
Advisor

Setting Speed Dials using .cfg files VVX

Hey Steffen,

Have there been any updates to the UC software that would allow for line keys to be configured as speed dials using a .cfg file instead of using the MAC-directory.xml? Just a general question. 

 

Basically I want to define something like speedDial.1.address="NPANXXXXXX" much like we do for BLFs, only a speed dial instead. I don't want to replace the MAC-directory.xml because i don't want to overwrite what users may have already saved in their contacts. Just curious if this is in the works or if this would be a feature request. 

 

Thanks!

Message 1 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Setting Speed Dials using .cfg files VVX

Hello extremerotary,

 

I did feed this back to Product Management back in September and a Feature Request Accept ID 70792 was created.

 

I would suggest you work with your Polycom reseller to add your requirement and numbers of phones involved as this will highlight the urgency of implementing this feature.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: Setting Speed Dials using .cfg files VVX

Hello extremerotary,


the above Enhancement request is in regards of Speed Dial containg a pause and not provisioning speed dials via a confuguration file.

 

I must have miss read your original post.

 

If you would want to provision a speed dial via a configuration file instead of using the XML files would require a feature request via your Polycom reseller. 


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 3