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Setting phones from Lync to Open SIP mode via provisioning server

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Occasional Visitor

Setting phones from Lync to Open SIP mode via provisioning server

I'm having difficulty setting up a provisioning server to set VVX phones that currently have a base profile of Lync to Generic so that they will operate in SIP mode.  Due to the volume of phones I anticipate handling I would like to do this via a central provisioning server.  

 

I have tried adding to my config 

device.set.baseProfile.set=1

device.set.baseProfile=Generic  

and have also tried

device.set.baseProfile=Null

 

based on what I found at http://www.polycom.com/content/dam/polycom/common/documents/technical-guides/uc-software-lync-deploy...

 

These were not successful.

 

I then tried to use 

device.baseProfile=Generic

and

device.baseProfile=Null

 

based on what I found at http://support.polycom.com/global/documents/support/setup_maintenance/products/voice/UC_Software_5_2...

 

Neither of these were successful either.  

 

I am presently testing this with a VVX 500

 

Am I doing something wrong with my parameters?  I am placing them in the <DEVICE> section.  

Message 1 of 3
2 REPLIES 2
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Polycom Employee & Community Manager

Re: Setting phones from Lync to Open SIP mode via provisioning server

Hello Lokust,

welcome to the Polycom Community.

The complete configuration is:

 

<SIP device.set="1" device.baseProfile.set="1" device.baseProfile="Generic" />


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Message 2 of 3
Occasional Visitor

Re: Setting phones from Lync to Open SIP mode via provisioning server

Thank you.  I had erroneously placed this in the <deviceSettings><device> section since we already had device.set="1" in that section.  Doing this as you suggested was successful.  I appreciate the help.  

Message 3 of 3