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Simulation/Emulation Software for Polycom VVX411?

shirasu
Occasional Visitor

Simulation/Emulation Software for Polycom VVX411?

I'm in the process of trying to build training videos and integration with one of our web tools with this phone and I've tried downloading the 4.1 SDK that is provided on polycoms website, But it doesn't seem to have the ability to launch a Simulated VVX410 or 411 model. Am I missing something or was support of this removed?

 

All I see on the desktop after install is VVX1500 VVX500 and a hand held model.

Message 1 of 8
7 REPLIES 7
SteffenBaierUK
Polycom Employee & Community Manager

Re: Simulation/Emulation Software for Polycom VVX411?

Hello @shirasu,

 

welcome to the Polycom Community.


<removed by a Moderator as we no longer develop the SDK>


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 8
shirasu
Occasional Visitor

Re: Simulation/Emulation Software for Polycom VVX411?

The PDF file that is available for download with the SDK says it contains a VVX 410 and a few other simulator. So I guess it did at one point and Polycom removed it possibly? This documentation should probably be updated as its pretty misleading. So for those of us wanting to do dev for the 411 models, Theres no support for this provided? Any idea why these models were removed?

Message 3 of 8
SteffenBaierUK
Polycom Employee & Community Manager

Re: Simulation/Emulation Software for Polycom VVX411?

Hello @shirasu,

 

<removed by a moderator as we no longer develop the SDK>

 

After Installing there is a choice:

 

SDK_Choice.jpgSDK_Choice_02.jpg


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 8
shirasu
Occasional Visitor

Re: Simulation/Emulation Software for Polycom VVX411?

When I install the kit from the page in the PDF provided, That's where it seems to lack the VVX 400. Even if I choose it in the dropdown during the SDK signup. Can you provide me a direct link to the updated SDK? It seems the one located at

<removed by a moderator as we no longer develop the SDK>

 is 4.01 which is the one I've been having issues with yet the documentation is for version 5.3.0

Message 5 of 8
SteffenBaierUK
Polycom Employee & Community Manager

Re: Simulation/Emulation Software for Polycom VVX411?

Hello @shirasu,

 

this is the one I downloaded. If you have additional issues please raise a case with Polycom support.

In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.

End Customers are unable to open a ticket directly with Polycom support.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 8
notonlyeveryone
Advisor

Re: Simulation/Emulation Software for Polycom VVX411?

I have follow-up question - is there a version for macos by any chance?

Thank you!

Message 7 of 8
SteffenBaierUK
Polycom Employee & Community Manager

Re: Simulation/Emulation Software for Polycom VVX411?

Hello @notonlyeveryone

 

no we do not to my knowledge.

 

Best Regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 8 of 8