we just released CCX 400, 500, 600, and 700 Software 6.2.22.0185 >here<
Update CCX 400 Phones from Version 1.0.0 or 1.0.1 to 6.2.22
Use a FAT32 formatted USB flash drive to update CCX 400 phones from version 1.0.0 or 1.0.1 to 6.2.22.
Important: Don’t use these instructions to update CCX 400 phones running CCX 6.2.11 or higher. These instructions are only for CCX 400 phones running CCX 400 1.0.0 or 1.0.1.
1. Download the CCX 400 update file (CCX400-1.0.X_to_PolyUCS6.2.22.0185-USB-Upgrade.zip) from the Poly Online Support Center. 2. Rename the file to fv_update.zip. 3. Transfer the file to a FAT32 formatted USB flash drive. 4. Connect the USB flash drive to the CCX 400 USB port. 5. At the prompt, verify that the current version is one of the following: 1.0.0.0200 1.0.1.0054 6. Press Update. The update completes in approximately 10 minutes. 7. Once the update completes, press OK. The phone reboots and displays the phone setup wizard. 8. Change the administrator password and complete the setup wizard.
---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's