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[Software] RealPresence Trio 5.4.4 AD Release

Polycom Employee & Community Manager

[Software] RealPresence Trio 5.4.4 AD Release

Hello all,


we are happy to announce the availability of Polycom® UC Software 5.4.4 RevAD, with associated utilities and documents on the RealPresence Trio product support web page for download.


UCS 5.4.4AD is a minor maintenance release for RealPresence Trio 8800 and the RealPresence Trio Visual+ accessory addressing important field fixes including:

  • issues related to displaying Skype for Business content
  • unresponsive Dialpad button in Skype for Business base profile
  • Differentiated Services Code Point (DSCP) classification in Skype for Business base profile
  • reboot when it receives a check-sync NOTIFY


For more detailed information, see the Release Notes for UCS 5.4.4AD here.


What is available now on web?


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Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
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The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
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