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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello everyone,

 

We are extremely pleased to announce that the Polycom® UC Software 5.0.1, associated utilities and documents are now available on the Polycom Product Support web pages (http://support.polycom.com) for download.

 

UC Software 5.0.1 is a release for all open SIP platforms including Microsoft® Lync® Server 2010 and Microsoft Lync Server 2013. Polycom UC Software 5.0.1 supports the following platforms.

 

  • VVX 300/310 business media phone
  • VVX 400/410 business media phone
  • VVX 500 business media phone
  • VVX 600 business media phone
  • VVX 1500 business media phone
  • SoundStructure VOIP interface

 

What is available now on web?

  • UC Software 5.0.1 ( Split & Combined)
  • Release Notes 5.0.1
  • BToE Connector Application 1.1.0
  • .CAB file for Lync upgrades

Note: The support for Lync video calls with UC Software 5.0.1 or prior is limited to the following scenarios when using Lync 2010:

 

  1. In Lync 2010 environment Point-to-Point video calls between VVX 500/600 IP phone and another VVX 500/600 phone is supported.

  2. Point-to-Point video calls between VVX 500/600 and Lync Client 2010 are supported.

  3. Video Call transfers and Call forward from Lync Client party to another user with VVX 500/600 or vice-versa are supported.

  4. Video sessions between a registered remote user and a video capable in-premise enterprise user (VVX 500/600 or Lync Client) are supported.

  5. Video call sessions between federated users with endpoints as VVX 500/600 or Lync Client are supported.

  6. Video calls in Lync 2013 environment are not supported due to lack of support to H.264 or RTV in UCS 5.0.0.

 

Please be aware of the following when utilizing UCS 4.1.0 or later:

The use of Polycom UC Software versions 4.1.X (“Software”) requires the purchase of a separate Software license for every device that will use the Software in a Lync environment. You may not install, access, or use the Software in a Lync environment on more devices than are listed on your license until additional licenses have been purchased and authorized by Polycom. These licenses should be purchased from the same company from which you purchased the devices. You may operate devices against a Lync server for trial purposes for up to 30 days without purchasing a license. Use of the Software is subject to the terms and conditions of the End User License Agreement. 

Polycom reserves the right to audit your deployment to verify that you have sufficient licenses to match the number of devices being used.

 

 

How to download UCS 5.0.1 software, release notes & documents:

 

You can obtain the software and the related documentation from the supported phone model pages: example Click VVX500 / VVX600

 

New or Enhanced Features:

 

  • Added support for BToE auto-pairing
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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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