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[ Software ] VVX - BLF - spontaneous call appearance - calls per linekey - can not call

NOC UPCnet
NOC UPCnet
Occasional Visitor
‎08-29-2018 05:49 AM
‎08-29-2018 05:49 AM

[ Software ] VVX - BLF - spontaneous call appearance - calls per linekey - can not call

Hello,

    I have two polycom VVX 410 with firmware 5.8.0.

    I have configured BLF keys (attendant.resourceList.x.type=normal) with spontaneous call appearance and callpickup native method, 1 linekey for a single registration, and only 1 call per linekey.

    When a BLF key is in ringing mode, on the phone display appears the remote Caller Id information.

    But then I can't use the main line. I press de main line key and I can't call anyone. But I can receive calls on the main line.

    If I configure 2 linekeys for a single registration, then I can not use the second line key.

    Is this a normal behaviour ?

    I have Polycom 650 phones (with firmware 3.3.2) and I can use the main line when BLF key is in ringing mode.  
    

   

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