We have succesfully integrated a Sound Station IP 7000 with an HDX8000, and we are able to perform both audio and video calls from the IP 7000 - Individually
My questino is: HOW do we join a voide call while on a Video Conference?
If we try to use the phone -WHILE- we are already on a video conference, then the system will try to use the HDX8000 to make the phone call and not the VoIP connected to the IP 7000.
Note: the HDX8000 has a Quad-BRI interface on it.
When trying to add a Phone Call to an existing Video Conference we fail.
there is no requirement to start multiple post's covering the same issue as you had already done so.
I have moved this post into your other post and a community member will respond if they have an answer for you.
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Polycom Global Services
Thank you Stephen,
I though about describing the issue in a different/simpler manner, which probably didn't result understandable from the first post.
I see if I can resolve via the Tech Support, just didn't see it as a technical issue, but a mere usability difficulty.