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Sound Station IP 5000

SOLVED
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Occasional Visitor

Sound Station IP 5000

Hi,

 

I try to configure a IP 5000 connect it to Alcatel OmniPCX Office release 9, has any one had any luck working how to configure

 

Regards

 

Tom

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Polycom Employee & Community Manager

Re: Sound Station IP 5000

Hello Tom,


there is an additional port field in the web interface or the phone gui that needs to be utilized if the port differs from 5060.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 4
3 REPLIES 3
Highlighted
Polycom Employee & Community Manager

Re: Sound Station IP 5000

Hello Tom,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?

Resolution: Please check => here <=

 

Above explains the SoundStation end of settings and also has a hyperlink to the SoundStation IP Conference Phone Partners page which inlcudes links to Alcatel and other partner.

 

The community search list's these post's => here <= in regards of the search term ALCATEL.


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Occasional Visitor

Re: Sound Station IP 5000

Hi I'm able to enter the IP address but not able to speifi the port as I need to enter : not ; or is the same

eg 192.168.92.246;5059

Message 3 of 4
Highlighted
Polycom Employee & Community Manager

Re: Sound Station IP 5000

Hello Tom,


there is an additional port field in the web interface or the phone gui that needs to be utilized if the port differs from 5060.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 4