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Sound Station IP 7000 Line Settings
Occasional Visitor

Sound Station IP 7000 Line Settings

Hello I have a Sound Station IP 7000 I am trying to get it to register with our PBX.

I have programmed a few different Polycom conference phones before without issue. This one for what ever reason will not allow me to change the register settings under Lines-> Server 1. I have factory reset it and cleared the Web config but I cannot change it. It has a 1 in the box. I can change it to the address I need i.e. and then I can click submit at the bottom and as soon as the menu comes back up it says Register:



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Polycom Employee & Community Manager

Re: Sound Station IP 7000 Line Settings


welcome to the Polycom Community.

It is always useful to include the currently used software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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