Sound Station IP 7000 Line Settings

[Jastwood-Contivio.com]

Hello I have a Sound Station IP 7000 I am trying to get it to register with our PBX.

I have programmed a few different Polycom conference phones before without issue. This one for what ever reason will not allow me to change the register settings under Lines-> Server 1. I have factory reset it and cleared the Web config but I cannot change it. It has a 1 in the box. I can change it to the address I need i.e. sip.test.net and then I can click submit at the bottom and as soon as the menu comes back up it says Register: 1 

[SteffenBaierUK]

Hello Jastwood-Contivio.com,

welcome to the Polycom Community.

It is always useful to include the currently used software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services