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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi all,

 

I apologias if this question has been answered or is to simple for the group.

 

We have several Polycom SounfPoint IP 321 at a remote location and was wondering if there is a way or a utility I can use to manage options like the initial option when the phone boots (ftp server and network options) and restating the phone.

 

Thanks

Rudy

1 REPLY 1
HP Recommended

Hello RudyM,

welcome to the Polycom Community.

The communitys VoIP FAQ contains this post here:

 

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download Software?
Resolution: Please check => here <=

 

or in addition

 

Oct 7, 2011 Question: Reboot the Phone remotely or via the Web Interface

Resolution: Please check => here <=

 

You should also check the SIP / UCS Admin Guide matching your phones Software Version.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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