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SoundPoint IP 321

Occasional Contributor

SoundPoint IP 321

Hi all,


I apologias if this question has been answered or is to simple for the group.


We have several Polycom SounfPoint IP 321 at a remote location and was wondering if there is a way or a utility I can use to manage options like the initial option when the phone boots (ftp server and network options) and restating the phone.




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Polycom Employee & Community Manager

Re: SoundPoint IP 321

Hello RudyM,

welcome to the Polycom Community.

The communitys VoIP FAQ contains this post here:


Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download Software?
Resolution: Please check => here <=


or in addition


Oct 7, 2011 Question: Reboot the Phone remotely or via the Web Interface

Resolution: Please check => here <=


You should also check the SIP / UCS Admin Guide matching your phones Software Version.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2