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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎11-08-2015 07:24 AM

HP Recommended

Hello Guys

 

I have SoundPoint 331 with the following Information

 

UC Software Version 4.1.1.0260 BootROM Software Version 5.1.0.85063

 

I was configured Lync 2013 (only internal use) and I provisioned the Phone. Now when I check the logs this show the following messages

 

---------------------------------------------------------

 

000022.182|sip  |*|03|Sip Register Usr:santunez@lab.local Dsp:santunez Auth:'Using Login Cred' Inx:0
000022.540|utilm|4|03|uBLFCompressed: File /ffs0/local/local-directory_xml.zzz does not exist or is empty
000022.590|utilm|4|03|uBLFCompressed: File /ffs0/local/local-directory_xml.zzz does not exist or is empty
000022.596|app1 |4|03|Unexpected Event: State: AppStateMenu, Event: AppEvLclSoMediaSessCallPartyUrl
000022.708|cfg  |4|03|Prov|Unknown suboption received for DHCP option 43
 
000026.656|cfg  |4|03|Prov|Invalid STS-URI: '://:'

1108094330|sip  |4|03|doDnsListLookup(tls): doDnsSrvLookupForARecordList 'sipinternal.lab.local' found no records.
1108094330|sip  |4|03|doDnsListLookup(tcp): doDnsSrvLookupForARecordList 'sipinternal.lab.local' found no records.
1108094330|sip  |4|03|doDnsListLookup(tls): doDnsSrvLookupForARecordList 'sipinternal.lab.local' found no records.
1108094330|sip  |4|03|doDnsListLookup(tcp): doDnsSrvLookupForARecordList 'sipinternal.lab.local' found no records.
1108094330|sip  |4|03|doDnsListLookup(tls): doDnsSrvLookupForARecordList 'sipinternal.lab.local' found no records.
1108094330|sip  |4|03|doDnsListLookup(tcp): doDnsSrvLookupForARecordList 'sipinternal.lab.local' found no records.
1108094341|cfg  |4|03|Prov|Unknown suboption received for DHCP option 43
1108094341|cfg  |4|03|Prov|Invalid STS-URI: '://:'

-----------------------------------------------------------------------------------------

 

The Server of Lync is for internal use only and I have my dns only registered the following

 

A Zone: meet.lab.local

A Zone: dialing.lab.local

A Zone: lync.lab.local

A Zon: admin.lab.local

SRV: _sip.lab.local ; _tcp ; Port 5061 ; lync.lab.local

 

I have no more knowledge if you need to add some extra record in my dns or if this warning is normal.

 

As I can resolve this Warning.

 

Thanks for your help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-08-2015 11:32 AM

HP Recommended

Hello santunez_cl,

welcome to the Polycom Community.

The errors can be mostly ignored as the SPIP331 does not support Option 43 aka Pin & Extension.

 

The LYNC DNS requirements are pretty simple and explained => here <=.

 

For further LYNC support please reach out to our partner Microsoft or engage Polycom professional services.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-08-2015 11:32 AM

HP Recommended

Hello santunez_cl,

welcome to the Polycom Community.

The errors can be mostly ignored as the SPIP331 does not support Option 43 aka Pin & Extension.

 

The LYNC DNS requirements are pretty simple and explained => here <=.

 

For further LYNC support please reach out to our partner Microsoft or engage Polycom professional services.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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