Hello Ganzorig Boldbaater,
welcome back to the Polycom Community.
Did you ever solve your issue => here <= ?
The community's VoIP FAQ contains this post here:
Jun 30, 2015 Question:What is the difference using the UC Software 4.0.0 for compatible SoundPoint or SoundStation IP Phones?
Resolution: Please always check the release Notes or
| Software Version |
Call Server |
| 4.0.X |
SIP Only |
| 4.1.X |
LYNC Only |
Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.
Most likely you are using the wrong software.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
----------------
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
