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SoundPoint IP 335 phone question

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Occasional Contributor

SoundPoint IP 335 phone question

I cannot find anything in the user manual about how to turn off the audible voice message alert.  We have people who work remotely and are not in the office for 2 or 3 days at a time and listening to their phone give off the alert is very annoying.  Anyone have a solution?

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3 REPLIES 3
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Polycom Employee & Community Manager

Re: SoundPoint IP 335 phone question

Hello,

Nowhere near a pc but feom memory this has been discussed on multiple occasions (forum search) and may even have a faq post.

Best regards

Steffen Baier
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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
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Occasional Contributor

Re: SoundPoint IP 335 phone question

Thanks - it took me awhile to find a thread as it was from 2012.  For anyone else looking, it is titled "turning off message waiting tone on 335" as was posted 2-9-12

 

I forwarded it to our phone tech people - they said it "pointed them in the right direction" so hopefully it works as this level of programming is definitely above most end users.

Message 3 of 4
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Polycom Employee & Community Manager

Re: SoundPoint IP 335 phone question

Hello INI-Shannon and all,

please always ensure to check the community's VoIP FAQ as this contains this post here:

 

Sep 24, 2012 Question: How can I disable the message waiting tone?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4