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SoundPoint IP 550 integration with Cisco CM 10.x

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SoundPoint IP 550 integration with Cisco CM 10.x



Does anyone know if Cisco CM 10.x offically supports the SoundPoint IP 550?  If so, can you point me to documentation or other supporting materials.




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Polycom Employee & Community Manager

Re: SoundPoint IP 550 integration with Cisco CM 10.x

Hello Paul,

welcome to the Polycom Community.

None of our SoundPoint IP or VVX phones are officially supported by a Ciscu CUCM.


We did support our SoundStation IP's on an earlier CUCM version and instructions for this can be found in the FAQ.


As the phones run the same software the instructions should be valid.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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