Plantronics + Polycom. Now together as Poly Logo

SoundPoint IP 650 Speakerphone Buzz

Occasional Advisor

Re: SoundPoint IP 650 Speakerphone Buzz

How sad. Perhaps you should consider adopting a community repair philosphy.



Message 11 of 12
Polycom Employee & Community Manager

Re: SoundPoint IP 650 Speakerphone Buzz

Hello gdi2k,

we as a manufacturer have got legal responsibilities.


We cannot ensure the high standard provided by our RMA teams when hardware is repaired or refurbished by untrained hobbyists in the field.


We are therefore unable to provide or support any repair instructions.

Best Regards

Steffen Baier

Polycom Global Services

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 12 of 12