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SoundPoint IP 650 Speakerphone Buzz

Occasional Advisor

Re: SoundPoint IP 650 Speakerphone Buzz

How sad. Perhaps you should consider adopting a community repair philosphy.



Message 11 of 12
Polycom Employee & Community Manager

Re: SoundPoint IP 650 Speakerphone Buzz

Hello gdi2k,

we as a manufacturer have got legal responsibilities.


We cannot ensure the high standard provided by our RMA teams when hardware is repaired or refurbished by untrained hobbyists in the field.


We are therefore unable to provide or support any repair instructions.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 12 of 12