Hello coolbareeze,
welcome to the Polycom Community.
We do not disclose within this official Polycom community how to reset the Phones if the Admin Password is lost.
Many of our partners utilize these phones and offer services so we cannot publicly disclose the procedure to do so.
We will remove any post replying to this that will publicly explain how to remove the password.
The FAQ contains this post here:
Oct 10, 2011 Question: How can I reset / Factory default my Phones configuration?
Resolution: Please check => here <=
Above outlines in detail how the restore procedure is to be used if you are aware of the process.
The only other if above fails is to contact your Polycom reseller / Polycom support directly.
Best Regards
Steffen Baier
Polycom Global Services
<======== Signature / Disclaimer ========> Please be aware:For questions about the type of support to expect please check
here Please also ensure you always check the
VoIP ,
Video Endpoint ,
Skype for Business ,
PSTN or
RPM FAQ's
Please remember, if you see a post that helped you , and it answers your question, please mark it as an
"Accept as Solution".
The title
Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my
personal experience and
does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
