SoundPoint IP450

[BuffIt]

I have been trying to configure a SoundPoint IP450 to work with my Adtran US server.

I have repeatedly tried to get the config to clear out of it, using both the menu system and the web gui.

At one point I finally did a format file system to try and clear everything.  The phone is not stuck in an infinite reboot looking for a mac.cfg file.

Before we go much further, lets make sure we assume I know nothing about these phones and setting them up.  Cause that would be the truth.

Thanks for the help.

[SteffenBaierUK]

Hello bufflt,

welcome to the Polycom Community.

The community's VoIP => FAQ <= contains these post's here:

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

and

Oct 7, 2011 Question: I get the error Message “Could not contact boot server” on my phones screen
Resolution: Please check => here <=

and

Oct 10, 2012 Question: I get the error Message "error loading 00xxxxxxxxxx.cfg" and then Phone continues to reboot

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services