I have been trying to configure a SoundPoint IP450 to work with my Adtran US server.
I have repeatedly tried to get the config to clear out of it, using both the menu system and the web gui.
At one point I finally did a format file system to try and clear everything. The phone is not stuck in an infinite reboot looking for a mac.cfg file.
Before we go much further, lets make sure we assume I know nothing about these phones and setting them up. Cause that would be the truth.
Thanks for the help.
Hello bufflt,
welcome to the Polycom Community.
The community's VoIP => FAQ <= contains these post's here:
Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=
and
Oct 7, 2011 Question: I get the error Message “Could not contact boot server” on my phones screen
Resolution: Please check => here <=
and
Oct 10, 2012 Question: I get the error Message "error loading 00xxxxxxxxxx.cfg" and then Phone continues to reboot
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services