SoundStation 7000 long time to fully register (Cisco CUCM)

[jkyle]

Hello,

My company has bought a SoundStation 7000 and it takes the device around 40 minutes to come up.

Here is the software on the phone:

SIP Software Version 3.3.3.0069

BootROM Software Version 4.3.1.0887

Let me know if there is anything I can do to resolve this issue.

Thanks,

Jeff

[SteffenBaierUK]

Hello Jeff,

welcome to the Polycom Community.

I would suggest to update the phone to a newer version like UCS 4.0.7

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[jkyle]

Steffen,

Thanks for your response, can I upgrade to any version of UCS for this phone and it work fine with CUCM? This phone is currently integrated as a 3rd Party advanced SIP device and I want to make sure that integration would still work with the later firmwares.

Thanks again,

Jeff

[SteffenBaierUK]

Hello Jeff,

Yes UCS 4.0.7 is compatible and works.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services