Plantronics + Polycom. Now together as Poly Logo

SoundStation 7000 long time to fully register (Cisco CUCM)

jkyle
Occasional Visitor

SoundStation 7000 long time to fully register (Cisco CUCM)

Hello,

 

My company has bought a SoundStation 7000 and it takes the device around 40 minutes to come up.

 

Here is the software on the phone:

 

SIP Software Version 3.3.3.0069

BootROM Software Version 4.3.1.0887

 

Let me know if there is anything I can do to resolve this issue.

 

Thanks,

 

Jeff

Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: SoundStation 7000 long time to fully register (Cisco CUCM)

Hello Jeff,

welcome to the Polycom Community.

 

I would suggest to update the phone to a newer version like UCS 4.0.7


The community's VoIP FAQ contains this post here:

 

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
jkyle
Occasional Visitor

Re: SoundStation 7000 long time to fully register (Cisco CUCM)

Steffen,

 

Thanks for your response, can I upgrade to any version of UCS for this phone and it work fine with CUCM? This phone is currently integrated as a 3rd Party advanced SIP device and I want to make sure that integration would still work with the later firmwares.

 

Thanks again,

 

Jeff

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: SoundStation 7000 long time to fully register (Cisco CUCM)

Hello Jeff,

Yes UCS 4.0.7 is compatible and works.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4