Plantronics + Polycom. Now together as Poly Logo

SoundStation Duo errors

SOLVED
Occasional Advisor

SoundStation Duo errors

Hello,

 

I have an issue with my SoundStation Duo, firmware 4.1.1.0731, connected to a Lync server.

 

0812190442|cfg  |5|03|Prm|Array parameter reg.x.auth.useLoginCredentials index -1 is out of range
0812190442|cfg  |5|03|Prm|Array parameter reg.x.auth.useLoginCredentials index -1 is out of range
0812190443|cfg  |5|03|Prm|Array parameter reg.x.auth.useLoginCredentials index -1 is out of range
0812190443|cfg  |5|03|Prm|Array parameter reg.x.auth.useLoginCredentials index -1 is out of range

My configuration :

reg.1.auth.usePinCredentials="0" 
reg.1.auth.useLoginCredentials="0" reg.1.auth.loginCredentialType="usernameAndPassword"

Why do i get this error ????

 

Thanks !

Message 1 of 3
2 REPLIES 2
Polycom Employee & Community Manager

Re: SoundStation Duo errors

Hello AlexVL,

some error messages are actually irrelevant as they are printed for no reason. You can safely ignore these.


What is your actual problem?

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 3
Occasional Advisor

Re: SoundStation Duo errors

There is no problem the SoudStation Duo works fine, but i was checking my log and noticed this error.

 

Thanks.

Message 3 of 3