Plantronics + Polycom. Now together as Poly Logo

SoundStation Duo errors

SOLVED
Highlighted
Occasional Advisor

SoundStation Duo errors

Hello,

 

I have an issue with my SoundStation Duo, firmware 4.1.1.0731, connected to a Lync server.

 

0812190442|cfg  |5|03|Prm|Array parameter reg.x.auth.useLoginCredentials index -1 is out of range
0812190442|cfg  |5|03|Prm|Array parameter reg.x.auth.useLoginCredentials index -1 is out of range
0812190443|cfg  |5|03|Prm|Array parameter reg.x.auth.useLoginCredentials index -1 is out of range
0812190443|cfg  |5|03|Prm|Array parameter reg.x.auth.useLoginCredentials index -1 is out of range

My configuration :

reg.1.auth.usePinCredentials="0" 
reg.1.auth.useLoginCredentials="0" reg.1.auth.loginCredentialType="usernameAndPassword"

Why do i get this error ????

 

Thanks !

Message 1 of 3
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Occasional Advisor

Re: SoundStation Duo errors

There is no problem the SoudStation Duo works fine, but i was checking my log and noticed this error.

 

Thanks.

View solution in original post

Message 3 of 3
2 REPLIES 2
Highlighted
Polycom Employee & Community Manager

Re: SoundStation Duo errors

Hello AlexVL,

some error messages are actually irrelevant as they are printed for no reason. You can safely ignore these.


What is your actual problem?

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Highlighted
Occasional Advisor

Re: SoundStation Duo errors

There is no problem the SoudStation Duo works fine, but i was checking my log and noticed this error.

 

Thanks.

View solution in original post

Message 3 of 3