Plantronics + Polycom. Now together as Poly Logo

SoundStation IP 5000, conference: 2nd number limited to 3 digits.

SOLVED
Highlighted
Occasional Visitor

SoundStation IP 5000, conference: 2nd number limited to 3 digits.

Hi all, When trying a conference with our SoundStation IP 5000, we: - call the 1rst number - press Confrnc soft key - enter the 2nd number Unfortunately, we are limited to a 3 digits number. After entering the 3rd digit, the SoudStation directly dials the 3 number... WOuld you know what could be wrong?
Message 1 of 2
1 REPLY 1
Polycom Employee & Community Manager

Re: SoundStation IP 5000, conference: 2nd number limited to 3 digits.

Hello RAKOTOMANDIMBY,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

ct 7, 2011 Question: Phone unable to Dial a number when Off Hook or on 2nd Call in a Conference

ResolutionPlease check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 2