Hi,
I'm hoping that anyone could help me with my problem ,
I have a POLYCOM SoundStation IP 6000 that boots to white screen after displaying the Polycom startup screen
the phone blocks and I could not make it to factory default
Any kind of help is appreciated
Thank you
Solved! Go to Solution.
Hi Steffen ,
thank you for your reply ,
I just solved it ! it was a firmware problem I pressed the three black buttons under the screen so it gets me to setup menu which where I formatted the devise and upgareded it !
I'm very thankful for your support
Best regards,
Hello aymen.badri,
welcome to the Polycom Community.
Providing some basic background information is always useful.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Hi Steffen ,
thank you for your reply ,
I just solved it ! it was a firmware problem I pressed the three black buttons under the screen so it gets me to setup menu which where I formatted the devise and upgareded it !
I'm very thankful for your support
Best regards,