[SoundStation IP 7000] - Cannot change language of WebGUI or Phone

Occasional Visitor

[SoundStation IP 7000] - Cannot change language of WebGUI or Phone

Hi all,


we've got us a SoundStation IP 7000 running the latest firmware

We'd like to change the language of the Phone (LCD-Screen) to a different language than english.

Selecting a different language (like "Deutsch (de-de)") from the WebGUI from the top-right corners drop-down menu results in an error:

Message 1 of 3
Respected Contributor

Re: [SoundStation IP 7000] - Cannot change language of WebGUI or Phone

Hi @pabe,


you´ll need a Provisoning Server to install additional language:



Message 2 of 3
Polycom Employee & Community Manager

Re: [SoundStation IP 7000] - Cannot change language of WebGUI or Phone

Hello @pabe,


welcome to the Polycom Community.

Both the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.


Sep 16, 2015 Question:Why am I unable to change the language on a SSIP7000, SPIP670, SPIP650, SPIP560, or SPIP550 without a Provisioning Server running UC Software 4.0.0 or later?

Resolution: A local provisioning server is required as explained in this post => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The above is necessary in order to track issue internally within Polycom.

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Message 3 of 3