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SoundStation IP 7000 phonebook

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Occasional Advisor

SoundStation IP 7000 phonebook

I finally got my SoundStation IP 7000 to work and now I'm wondering if it's possible to use the same (or slightly modified) xml file to load my contacts. I can't seem to find an entry in the menu.

 

Message 1 of 8
7 REPLIES 7
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Polycom Employee & Community Manager

Re: SoundStation IP 7000 phonebook

Hello vespino,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jan 6, 2012 Question: How can I create a local directory or what is the 000000000000-directory.xml used for?

Resolution: Please check => here <=

 

or

 

Jan 30, 2012 Question: Can I use a central Phone book or is LDAP / Corporate Directory supported?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 8
Highlighted
Occasional Advisor

Re: SoundStation IP 7000 phonebook

The XML file I'm currently using for my Yealink phones is on my FreePBX server. Is this (an external file) supported by the SoundStation? I'm not using LDAP.

Message 3 of 8
Highlighted
Polycom Employee & Community Manager

Re: SoundStation IP 7000 phonebook

Hello vespino,

The FAQ article here:

 

  • Jan 6, 2012 Question: How can I create a local directory or what is the 000000000000-directory.xml used for?

    Resolution: Please check => here <=

Explains everything. You need to convert this or manually create this.

 

You cannot import this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 8
Highlighted
Occasional Advisor

Re: SoundStation IP 7000 phonebook

I found the part about creating an XML file of which I downloaded the example, renamed it to remove ~ and matched 000000000000 with the Mac address of my device. But where do I have to place that file?

Message 5 of 8
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Polycom Employee & Community Manager

Re: SoundStation IP 7000 phonebook

Hello vespino,

The FAQ article explains that it needs to be placed on your Provisioning server.

 

Simply download an example software version and you will see where it goes.

 

The FAQ's hold all the information on this.

 

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 8
Highlighted
Occasional Advisor

Re: SoundStation IP 7000 phonebook

So basically I need to setup an TFTP server?

Message 7 of 8
Highlighted
Polycom Employee & Community Manager

Re: SoundStation IP 7000 phonebook

Hello vespino,

Polycom recommends an FTP server.

 

If you have any further questions that neither the FAQ or other members can answer please call Polycom support and open a PPI / Pay per Incident case.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 8 of 8