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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

HI,

 

We have a SoundStructure  C8 with a VoIP card connecting to a Cisco Call Manger System.  It appears that we can only have 3 people in a call at once with this setup.  Is that the maximum number of participants that the SoundStructure can handle or is there something that I am missing?

 

Thanks!

3 REPLIES 3
HP Recommended

Hello Stranded,

welcome to the Polycom Community.

The community's VoIP => FAQ <= contains this post here:

 

Oct 25, 2011 Question: What is the maximum amount of participants in a conference call?

Resolution: Please check => here <=

 

The VoIP card is basically just like a phone and can only host that amount internally.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi,

 

I had read the following msg (link) that indicates conference support in VoIP is three. I want to know is there any new software / hardware update for conference support more than 3 after two yrs today? Thx.

 

SoundStructure C8 VoIP

http://community.polycom.com/t5/VoIP/SoundStructure-C8-VoIP/m-p/49835/highlight/true#M7843

 

What is the maximum amount of participants in a conference call?

http://community.polycom.com/t5/VoIP/FAQ-What-is-the-maximum-amount-of-participants-in-a-conference/...

 

Best rgds.,

CPL

HP Recommended

Hello CPL,

welcome back to the Polycom Community.

To my knowledge this is still the case and has not changed.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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