Need help setting SoundStructure C8 back to factory reset?
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Hello VickieP,
welcome to the Polycom Community.
Can you still browse to the Web Interface of the SoundStructure VoIP card?
If yes simply go to Utilities => Phone Backup & Restore => Global Settings => Click on restore
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Hello VickieP,
welcome to the Polycom Community.
Can you still browse to the Web Interface of the SoundStructure VoIP card?
If yes simply go to Utilities => Phone Backup & Restore => Global Settings => Click on restore
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services