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SoundStructure C8 VoIP

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Occasional Visitor

SoundStructure C8 VoIP

HI,

 

We have a SoundStructure  C8 with a VoIP card connecting to a Cisco Call Manger System.  It appears that we can only have 3 people in a call at once with this setup.  Is that the maximum number of participants that the SoundStructure can handle or is there something that I am missing?

 

Thanks!

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: SoundStructure C8 VoIP

Hello Stranded,

welcome to the Polycom Community.

The community's VoIP => FAQ <= contains this post here:

 

Oct 25, 2011 Question: What is the maximum amount of participants in a conference call?

Resolution: Please check => here <=

 

The VoIP card is basically just like a phone and can only host that amount internally.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Highlighted
Occasional Contributor

SoundStructure C8 C12 C16 VoIP

Hi,

 

I had read the following msg (link) that indicates conference support in VoIP is three. I want to know is there any new software / hardware update for conference support more than 3 after two yrs today? Thx.

 

SoundStructure C8 VoIP

http://community.polycom.com/t5/VoIP/SoundStructure-C8-VoIP/m-p/49835/highlight/true#M7843

 

What is the maximum amount of participants in a conference call?

http://community.polycom.com/t5/VoIP/FAQ-What-is-the-maximum-amount-of-participants-in-a-conference/...

 

Best rgds.,

CPL

Message 3 of 4
Highlighted
Polycom Employee & Community Manager

Re: SoundStructure C8 C12 C16 VoIP

Hello CPL,

welcome back to the Polycom Community.

To my knowledge this is still the case and has not changed.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4