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SoundStructure C8 VoIP

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Advisor

SoundStructure C8 VoIP

Need help setting SoundStructure C8 back to factory reset?

Message 1 of 2
1 ACCEPTED SOLUTION

Accepted Solutions
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Polycom Employee & Community Manager

Re: SoundStructure C8 VoIP

Hello VickieP,

welcome to the Polycom Community.

Can you still browse to the Web Interface of the SoundStructure VoIP card?

 

If yes simply go to  Utilities => Phone Backup & Restore => Global Settings => Click on restore

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
Highlighted
Polycom Employee & Community Manager

Re: SoundStructure C8 VoIP

Hello VickieP,

welcome to the Polycom Community.

Can you still browse to the Web Interface of the SoundStructure VoIP card?

 

If yes simply go to  Utilities => Phone Backup & Restore => Global Settings => Click on restore

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2