I have the Polycom Soundpoint 550. When I am making phone calls to clients there is no rigning after I dial. There is just sound and then suddenly the person is on the end of the other line talking. How do I get the ringing after dialing turned back on?
welcome to the Polycom Community.
It is always useful to include the currently used software version as issues experienced may already be addressed in a newer release.
This also allows yourself and others to check against current software release notes.
Therefore the Polycom VoIP FAQ contains this post here:
Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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